SMS Terms & Conditions

Ask Tenant LLC — Messaging Terms

Effective Date: March 2, 2026

By opting in to receive SMS messages from Ask Tenant LLC, you agree to the following terms.

1. Program Description

Ask Tenant LLC provides conversational property management communications via SMS and voice, including but not limited to:

  • Account notifications
  • Payment reminders
  • Work order updates
  • Community announcements
  • Customer support responses

2. Opt-In

You may opt in to receive messages by:

  • Providing your phone number to your property manager
  • Initiating a text conversation with our service
  • Submitting a web form that includes SMS consent
  • Other explicit consent methods

Consent is not a condition of purchase.

3. Message Frequency

Message frequency varies based on your interaction with the service and your community's activity.

4. Fees

Message and data rates may apply according to your mobile carrier plan. Ask Tenant LLC is not responsible for carrier charges.

5. Opt-Out Instructions

You may opt out at any time by replying:

STOP

After opting out, you will receive one confirmation message and no further messages will be sent unless you re-subscribe.

6. Help Instructions

For assistance, reply:

HELP

Or contact:

Email: support@asktenant.ai

7. Supported Carriers

Service is supported on most major U.S. carriers. Delivery is not guaranteed on all networks.

8. Privacy

Your information will be handled in accordance with our Privacy Policy:

View Privacy Policy

9. Changes to Terms

We may modify these Terms at any time. Continued participation constitutes acceptance of those changes.

10. Contact

Ask Tenant LLC
400 Hendricks Isle Ste 201A
Fort Lauderdale, FL 33301

Email: support@asktenant.ai