Not a chatbot. A communication layer.

Message your property manager. Get answers instantly.

AskTenant is not another AI chatbot. It's an identity-aware messaging layer built on top of AppFolio, Yardi, and Buildium — no portals, no logins, no app downloads.

See how it works — try the buttons below.

AskTenant assistant
Interactive demo · Try it now
Demo mode
This home page demo spans Azure Bay Residences (HOA), Coral Ridge Commons (residential), and One Brickell Plaza (commercial), so prompts may pull representative examples from all three properties.

Try the demo

Click a button below or type your own question to see how AskTenant responds. Button-driven examples may pick a representative homeowner or tenant from the demo property dataset.

Demo uses synthetic property data, and some example prompts may select a representative homeowner or tenant from the dataset. In the real product, AI responses typically take about 10 seconds.
Built for HOA managers, residential PMs, and commercial property operators.
No portals. No logins.AppFolio · Yardi · BuildiumSMS · Email · VoiceResponds in < 2 seconds
Live data
Every answer sourced directly from your PMS
80%+
Routine inquiries handled automatically
SMS · Email · Voice
Channels supported — no app needed
No portals. No logins.
Zero friction for residents and owners
Why AskTenant is different

The fastest path from question to answer.

Not a chatbot — an identity-aware communication layer on top of your PMS. Real access controls, real data, real workflows.

Messaging-first

Residents and owners message instead of logging into portals. SMS, email, or voice — whatever channel they already use.

PMS-connected

Live balances, maintenance status, and violation details pulled directly from AppFolio, Yardi, or Buildium. No manual lookups.

Reduces inbound volume

Handles 80%+ of routine resident inquiries automatically — so your team focuses on the work that actually needs them.

Identity-aware

Every response is gated by identity and role. Residents see their data. Managers see portfolio data. No cross-contamination.

Integrations

Works with the PMS you already use.

AskTenant connects to AppFolio, Yardi, and Buildium — ingesting your property data to answer resident questions in real time. No rip-and-replace required.

AppFolio
Yardi
Buildium

Direct API and report-based ingestion both supported.

How it works

Three steps between a question and a real answer.

01

Resident messages

A resident, owner, or manager sends a message — no app download, no portal login. Just a text, email, or voice message through any channel they already use.

02

AskTenant connects to your PMS

We verify identity, apply role-based access controls, and pull live data from AppFolio, Yardi, or Buildium in real time.

03

Instant, accurate response

A clear, data-backed answer is returned in under 2 seconds — or a workflow is triggered automatically.

See it in action

Real questions. Real answers. Real data.

These are actual responses generated from a live 850-unit HOA demo. No scripts, no mockups — just a resident asking and UnitIQ answering from connected property data.

EmergencyMaintenance request

Madison Jackson, Unit 3917

Water is leaking from the ceiling in my bedroom. It started during the rain last night and is getting worse. I can't use the bedroom. This needs immediate attention.

AskTenant → Resident + Property Manager

If water is actively spreading or reaching electrical fixtures, call 911 first.

Work Order Created
PropertyAzure Bay ResidencesUnit3917CategoryPlumbingPriorityEmergency

Dual notification sent to resident and property manager with dispatch recommendation.

ComplianceViolation lookup

Sarah Petrov, Unit 2305

I received a violation notice for my unit regarding short-term rental. What is the violation, the fine amount, and the deadline to cure?

AskTenant → Resident

Violation Detail
ViolationShort-term rentalStatusOpenFine$250.00Cure deadline2026-03-08HearingNot required

The violation is still open. The resident has been contacted by phone.

FinancialAccount & payment history

James Carter, Unit 101

I'd like to see my payment history for the past 6 months. Also confirm my current balance and special assessment status.

AskTenant → Owner

Account Summary
Balance$0.00 — CurrentSpecial assessmentActive — $7,947.67 remainingLast paymentFeb 5, 2026 — $584.81 via Wire

Full 6-month ledger with charges, payments, and running balance included. Identity verified against unit record.

BoardDelinquency report

Henry Delgado, Board President

I need the full delinquency report for the next board meeting. Include the aging breakdown and totals.

AskTenant → Board President

Delinquency Summary — 850 units
Delinquent units251Total receivable$197,303.150–30 days$193,429.7730+ days$3,873.3860+ days$1,889.7990+ days$274.79

Full unit-by-unit detail with owner name, phone, balance, and aging attached. 259 total late entries, 0 in collections.

All examples from a live demo environment with synthetic data for Azure Bay Residences (850 units).

Who it serves

Built for the people running property operations.

One platform, three roles — each with the right context and the right level of access.

Residents & Tenants

  • Balance and payment status by message
  • Maintenance requests without a portal
  • Violation details and deadlines on demand

Owners & Board Members

  • Unit-specific financials by message
  • Delinquency and aging reports instantly
  • Board-ready data without a login

Property Managers

  • Reduce inbound calls and emails by 80%+
  • Auto-route requests to the right workflow
  • Live answers from AppFolio, Yardi, or Buildium
Ready to reduce your inbound volume?

Stop answering the same questions 40 times a week.

AskTenant handles routine resident inquiries automatically — so your team focuses on the work that actually needs them.